Monthly Archive for April, 2007

Teaching tip 2: Act on the needs of your learners

Unless you’re teaching 4-unit Physics to a same-gender class in a pre-millenniallist sixth-day Baptist school, you’re guaranteed to have a bunch of very very different learners, each with very different background knowledge, different learning styles, social skills, time-management skills, life situations, cultural backgrounds etc. One of the hardest lessons I’m learning as a new teacher is that it’s not as simple as catering for a few different types of learners (such as the “rather dubious categories of [...] visual, auditory and kinesetic - [...] there are no such things as visual, auditory and kinesetic learners” - from Guy Claxton’s address for FutureLab.org.uk). Each individual is very… well… individual.

We’re all different

(Photos 1, 2, 3 and 4 from Flickr CC search)

We can run as many surveys as we like to appreciate all these differences but ultimately we need to listen to each individual (and not just with our ears - as Annette commented, we can ‘read’ individual responses). We need to get to know each individual, and then most importantly - to have any integrity with our learners at all - we need to act on the needs of our learners*.

For what it’s worth, listening to the ranging needs of learners over the past few years and trying to meet those needs has lead to the following action-priorities for me as a professional educator of Information Technology:

  1. Find out what drives each individual - what are they passionate about - and wherever possible integrate each learner’s passions with their learning activities and assignments.
  2. Understand each individuals’ range of current skills in the topic area as well as the rate at which they best learn and then find ways to allow individuals to learn at a level and pace that suits their needs (where possible grouping them with other similar learners). Hopefully this will ensure that you don’t waste some peoples’ time and don’t overwhelm others.
  3. Learn each individual’s confidence levels and frustration thresholds - how far from their current skills can their learning goals be set and how long can they be left to solve a problem before you need to step in to avoid excessive frustration (See Good Boy daddy - Intervention and Learning). Use this to negotiate learning goals within each learner’s “zone of proximal development”, monitoring confidence and frustration levels closely.
  4. Use a variety of different methods to facilitate learning within each group such as group work, hands-on activities, watching a demo, listening to you talk (?), group games, figuring it out on their own, project work etc. Try to ‘listen’ and evaluate constantly which activities are helpful to which learners.
  5. Extend the learning beyond the classroom - some students get their best learning done at 11:30pm at night, weekends or holidays. Providing support mechanisms for this via email groups and other technologies can help learners get help when they need it (as well as encourage a learning community).

In short, I don’t reckon there’s any short-cut to understanding the needs of our learners - we need to get to know the individuals themselves. And when we do hear their needs we need to act on them as we are able*. The list above gives you an example of some actions I’ve taken to respond to the more common needs of learners over the past years. I’d love to hear how you act on the needs of your learners, or as a learner yourself what your greatest needs are in a course.

Next up is Tip 3: Provide relevant and practical activities to learn through doing

* Of course, the degree to which you are able to act the needs of your learners will depend on a whole bunch of external factors such as the size of your class, the flexibility of your workplace and the support of your managers - I’m thankful to work in a workplace that’s keen to support the varied needs of learners!

35 Designers x 5 Questions

Genie - our communications facilitator for our web design course - will love this!

35 designers. 5 questions. 5 precise answers. Result: 175 professional suggestions, tips and ideas from some of the best web-developers all around the world.

There are a few Australian designers in the 35, including Russ Weakly and Cameron Adams… The first question?

What is the 1 aspect of design you give the highest priority to?

Both Russ and Cameron’s answers fell under the category - you guessed it - communication:

The initial stages of design: meeting the client to establish key audiences and aims; designing overall site labelling and architecture that meets the aims of these audiences; testing initial layouts to determine if they are successfully achieving the key aims. If these aspects have not been thought through carefully and tested then the overall site could fail - regardless of how elegant or engaging the design.

Read the wealth of 35 designers answering 5 simple questions - including “What is the 1 most useful CSS-technique you use very often?” at 35 Designers x 5 Questions

Teacher tip 1: Model learning not teaching

What advice would you give to a new teacher working in a technology-related area? Maybe you’re a student who’s experienced the good and the bad? Or a teacher who’s experience has refined some tried-and-true “methods of instruction”? What advice would you give to a new teacher?

Since starting out in education half-a-decade ago (sounds longer than 4 or 5 years), I’ve been influenced by a bunch of educationalists such as John Dewey, Lev Vygotski and Seymour Papert, as well as some more contemporary stuff like Kathy Sierra’s Ten Tips for new trainers/teachers and my own network of educational learners. After experimenting with different ideas, experiencing the teaching of lots of other educators and learning lots from the constant stream of feedback from students and colleagues (see “Do we need teachers of web design?”) I’m slowly getting to the point of seeing who I am as a teacher/facilitator.

Right now I need to pull all that together and write a statement of my own professional beliefs and values for a professional development activity I’m involved in, but I thought it’d be much more fun to post it as “Five tips for new teachers”:

So for what it’s worth, the first and most important tip that I would give a new teacher is:

Tip 1: Model learning to your learners – not teaching

It might seem incredibly obvious, but for some reason modelling the process of learning itself is not something that we teachers always do. Tragically, sometimes the reason we stop modelling learning in our professional area is related to the fact that we’ve become a “teacher”. Yes there may be times to assume the Sage-on-the-Stage teacher role, or times to simply give the Right AnswerTM to avoid learner frustration, but under normal circumstances the most valuable things that your learners can learn from you are the strategies and processes that you use to learn and solve unknown problems in your professional area.

Modelling learning (original at http://www.flickr.com/photos/auro/308616310/ )And I’m not suggesting that you organise a two-hour “how to learn” workshop, or that you invite your students to gather around your desk and witness a problem-solving genius in action. Rather, model your own learning process at every opportunity by inviting your learners to get involved in – even contribute to – your own professional learning just as you do theirs.

Here’s an example of a teacher involving learners in their own learning process:

I was reading Roger Johansen’s Web Design blog yesterday (the one that we’re all subscribed to) and he reckons a better technique than the one I showed you last week is [...] Did anyone else read it? If not, when you get a chance have a read of Roger’s technique. At 3 o’clock this afternoon we’ll get together with those who are interested to see a demo and discuss its advantages over the way we’ve been doing it. If there’s someone who feels confident to demo the technique for the rest of us this afternoon, don’t hesitate to shout out!

Or, as a second example, when a student asks for some help, “My style-sheet’s not working… I’m stuck!”, rather than fixing the problem and getting the “I rule” feeling yourself, involve the learner in the learning process and give them the “I rule” feeling:

OK. The first thing we need to check is what? That’s right, that the stylesheet is correctly linked to the document. What’s an easy way to do that? Great! I didn’t even have to do anything! Give it a go and I’ll come back in a minute to see how you go…

Unfortunately some us teachers are excellent at continuing our own professional learning but instead of involving our learners in their own learning process we leverage our own learning to make ourselves look good – dropping wisdom-bombs on their students and watching for the shock-wave of awe to spread throughout the room (Hint: Don’t do this - it’ll be obvious to everyone except yourself what you’re really trying to do).

Here’s an example of a teacher missing an opportunity to involve students in their own learning:

I’ve been thinking since last week about the technique we saw for [...]. I think I’ve found a much better technique. Let’s all get together now and I’ll show you a better way.

Or, in the second example where a student says “My stylesheet’s not working. I’m stuck”:

OK, give me a look. Aha, you’ve got a typo in your document right there.

As an educator, I reckon that it’s criminal to hide our own learning process from learners (although I’m sure I’ve committed the crime myself). We’re hiding one of the most valuable things we can offer our students. Why? Because it makes us Teachers feel smarter than our students? Because it helps us to feel that we do in fact have something to contribute? Kathy Sierra puts it bluntly in tip 7 of her Ten tips for new trainers/teachers: “Leave your ego at the door. This is not about you!”

During an email discussion last year Stephen Downes expressed clearly what it means to model learning - to conduct genuine teaching (see Live what you teach for more):

Teaching as presenting is dead. Teaching is transferring information from one brain into another is dead. Teaching as exercising authority over a group of students is dead. But teaching, genuine teaching, living what it is you want the next generation to see and emulate, is necessary. [...] It takes a conscious effort to be the sort of person you are trying to get your students to be.

Given that we want our students to be learners in our specific professional areas, my number 1 tip for a new teacher is don’t stop learning when you become a teacher! Instead, become even more passionate about your own learning in your professional area. Be infectious about it! Be open and transparent about it - modelling your learning processes at every opportunity. Involve your learners in your own learning and problem solving processes by default and teach as the exception where required.

How important do you think it is for teachers to model their learning processes? Is it just as important in non-IT learning contexts such as a chemistry lab, a work-place or a church? What’s your number one tip for a new teacher?

The 12 Breeds of clients

I think a lot of student developers and/or designers will especially appreciate the “You-Should-Be-So-Lucky Client” who thinks that “Our cred should be payment enough”. From the 12 breeds of clients (and how to work with them).

Talent isn’t everything

One of our web design students from last year found the article Talent isn’t everything as she browsed her del.icio.us links last week… It’s a great article as it’s written by a junior designer who’s been working for 3 years now reflecting on the false assumption that only people with the design gift can make it in the design world.

The article is especially interesting to me because of the author’s encouragement to be pro-active about our own lifelong learning:

Effective and successful designers are lifelong learners. They are curious, enthusiastic, and passionate about design and want to learn more. This passion translates to better job satisfaction and productivity. They also:

  • Seek out mentors, perhaps a teacher, manager, or industry expert they admire.
  • Choose jobs based on those that let them learn the most. When you’ve stopped learning, it’s probably time to leave.
  • Have projects outside of work (such as cute productivity blogs).
  • Keep up with technology and become an early adopter.
  • Write about what they’ve learned and share it with others. It helps organize their thoughts.

Great advice from someone who’s “finished” their study and is now working as a junior designer. There’s lots of other worthwhile tips in the article too, so go give it a read: Talent isn’t everything.